Returns and Refunds

Bespoke Craftsmanship

Every Yoke product is meticulously handcrafted to your specifications (size, colour, leather type). Due to the personalised nature of our work, we cannot accept returns, exchanges, or cancellations once production begins. We hope you understand the care and time invested in creating your one-of-a-kind piece. However, accidents during shipping happen.

Damages & Defects

Your satisfaction matters. Please inspect your order immediately after delivery. If an item arrives damaged, defective, or incorrect, contact us immediately at customerservice@allyokes.com with:

• Photos/video of the issue,

• Your order number,

• A brief description.

We’ll evaluate the case and resolve it via repair, replacement, or refund at our discretion.

Refund Process

Refunds are only approved for proven defects, damages, or errors on our part.

Shipping costs are non-refundable unless the error was ours.